About
The DCH Sales Way
It’s not just how we do business: it’s our way of life.
For over 10 years, the DCH Sales Team has been setting the industry standard. We have taken a different approach to the changes and challenges we face in our industry. You may find our approach to serving you refreshing: we are dynamic, yet focused. While others may give the impression that you are seen as just another transaction, we are committed to creating a long-term relationship with you and your company.
DCH Sales Team is a Core Values Based sales agency.
DCH Sales Team is the Midwest’s Premier Manufacturer’s Representative Agency that specializes in Hollow Metal Doors & Frames, Architectural Wood Doors, Commercial Hardware & Accessories, and Specialty Products.
We owe our Success to a Sound Business Model and ethical standard based on our DCH Sales Team Core Values. Learn more about our Core Values below.
Five Guiding Principles
Relationships
The DCH Sales Team places our relationships above all other things—relationships come first; all other things are secondary. Our business is founded on preserving and strengthening all current and future relationships, which are the backbone of our company. Every manufacturer we choose to align with is thoughtfully and strategically selected. The Columns of Relationships are Honesty, Loyalty, Empathy, and Commitment.
Positive Attitude
DCH Sales Team has made a decisive commitment to conduct ourselves with a positive attitude in all areas of our lives. We say it like this: When we reach the door to your office, walk in with a great attitude. We maintain that Attitude is everything, and it either attracts or repels. The columns of Positive Attitude are Belief, Passion, Confidence, Simplicity, and Enthusiasm.
Excellence
For us, Excellence is not merely ‘doing things well’; it is ‘doing things exceptionally well.’ For the DCH Sales Team, Excellence is a way of thinking and of action. The Columns of Excellence are Dedication, Strategy, Knowledge, Growth, Efficiency, and Effectiveness.
Dynamic
Dynamic is the ‘duel engines‘ of the DCH Sales Team. Marketing Creativity and Innovation is our edge, and sets us apart from the pack. The Columns of Dynamic are Creativity, Innovation, Adaptability, Marketability, and Courage.
“High Tech-High Touch”
Success
We strive to be successful with every relationship, goal, and endeavor we experience. Success is our gauge that ensures we are headed in the right direction. We hold that teamwork, targeted goals, alignment, planning, and profitability are the Columns of Success.
DCH Sales Team is Founded on Customer Centricity and service that Exceeds the expectations of our Distributors, Wholesalers, Dealers and Manufacturing Partners.
Our client-first, core values based approach has helped hundreds of clients find solutions to their commercial door and security hardware problems.
